Frequently Asked Questions Payment

Here you will find the most frequently asked questions about Payment. If your question has not been answered, please contact us through the contact form.

Bank or Wiretransfer

How do I pay with a bank transfer?


Please transfer the order amount from your bank account to our bank account. Don't forget to add your personal order number.

Bank Name: ABN AMRO Bank
Bank Address: Wilhelminaplantsoen 5
Bank Zip Code: 1111 CJ
Bank City: Diemen
Bank Country: The Netherlands
Account Name: E-BIZZ GROUP B.V.

For US Dollar / $ payments;
IBAN: NL53 ABNA 0822 3461 09
BIC/Swift: ABNANL2A
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For EURO / € payments;
IBAN: NL15 ABNA 0431 3575 44
BIC/Swift: ABNANL2A



Payment within Europe takes up to 48 hours to be processed. Outside of Europe it usually takes 3 to 4 business days.
Please be sure to pay all transaction fees and that we receive the full amount of your order, otherwise your order cannot be shipped out.

How can I pay if my bank will not allow me to make international transactions?

If your bank or credit card company does not allow you to make foreign transactions keep in mind our other payment options: Wire transfers, cash, bitcoins/ cryptocurrency, or prepaid credit card which is open for international transactions.

How long will it take before you receive my International bank transfer?

Banktransfers on average are received within 5 business days, but can also take up to 10 business days. Keep in mind, if you have not added the order number it might take longer for us to connect the transfer to your order and approve it. We monitor this daily as soon as payment is received we will update your order and you will receive a status update via email.

How long will it take before you receive my wire transfer?

Wirettansfers are quicker than bank transfers best case scenario within a couple of hours, but they can also take up to 5 business days. Keep in mind, if you have not added the order number it might take longer for us to connect the transfer to the order and approve it. We monitor this daily as soon as payment is received we will update your order and you will receive a status update via email.

Card

Can I pay with a prepaid credit card?

We accept prepaid credit cards if the card is open for international transactions. You can check to see if the card is open for international transactions by calling the credit card company; usually, the helpline number is on the back of the card. Some prepaid credit cards will have it written ''for US use only''. These cards are not open for international transactions, so we cannot charge them.

Cash

How do I pay with cash?

Please send your cash payment and order number in an envelope with registered mail to:
Name: AMS
Address: Postbus 59356
Zip code: 1040 KJ
City: Amsterdam
Country: The Netherlands

We accept all currencies. Please do not send us coins; someone might detect your money and take it for themselves.

How long will it take before you receive my International send cash Payment?

Cash sent via post can take up to several weeks. We monitor this daily as soon as payment is received we will update your order and you will receive a status update via email.


How do I know if you have received my cash payment?

Cash sent via domestic post can take up to 7 business days. We monitor this daily as soon as payment is received we will update your order and you will receive a status update via email.

How long will it take before you receive my International send cash Payment?

The status of your order will be updated from pending to processing, you will receive an email update as soon as this is done.